As the ACT moves towards a net zero greenhouse gas emission future, Evoenergy are working to understand what that means for their networks and their consumers. To help understand consumer expectations during this time, Communication Link working with Double Arrow Consulting planned and facilitated a citizens’ jury on this subject. The jury produced a recommendation report which can be viewed on Evoenergy’s website. Held over two intense weekends, participants dove into the world of gas networks, regulated economic frameworks, climate change policy and performed amazingly. The citizens’ jury was a key piece of Evoenergy’s consultation activities for the 2021-26 regulatory period, otherwise known as GN21 (short for gas network 2021).