April 10, 2019

Who we are

Communication Link is a specialised communication and engagement consultancy providing services to Canberra and across Australia, for more than 20 years. Boasting a multi-disciplinary team, we provide services in communication, stakeholder engagement, community consultation, change management, corporate writing and facilitation. We’ve enjoyed working extensively across the ACT and Federal Government, NSW state and local government as well as with industry associations, not-for-profit organisations, regulated utilities and private sector corporations.

At Communication Link meaningful connections make the difference. We take the time to identify and understand your key influencers and stakeholders. We recognise the importance of empathy with all stakeholders and this provides a foundation for sensitive facilitation of complex matters. Our team ensure effective information is provided to both our clients and stakeholders to ensure we more than ‘close the loop’.

Communication Link works closely with clients and partners to ensure the project’s aims and objectives are achieved. We commit to the long-term objectives of our projects and value meaningful outcomes. With a focus on unique tools and strong communication, Communication Link has a proven track record of achieving positive outcomes for clients.

Strategic, yet respectful, engagement of people underpins Communication Link’s work – from community consultation to change management, we achieve success by taking the time to listen, understand and respond to the thoughts of stakeholders and clients alike. Genuine understanding means better informed strategies and better project outcomes.

Team collaboration and knowledge sharing

A team approach
At Communication Link the sum of the parts is greater than the individual. Our team is highly experienced and draws upon personal connections and networks built from diverse experiences across private and public sectors.  It is the combination of our skills that results in the greatest outcomes.

Communication Link builds a bespoke project team that features the most appropriate mix of skills and experience to meet an individual client’s requirements. A unique aspect of The Communication Link culture is our respect for flexibility. As a result, we have a team of on-demand staff with scalability to deliver you the best outcomes. This means we can build you an appropriate team to provide value-for-money solutions, without establishing expensive fixed overheads that add to the cost of project delivery.

Work/ Life Balance
Communication Link has a strong commitment to equal opportunity and flexible work environments. Our experienced team seeks opportunities to contribute to challenging and interesting communications projects while maintaining positive work-life balance.