Our services

Engage

We specialise in genuine community consultation and stakeholder engagement on key issues to inform, develop and design solutions for our clients.  

  • Community consultation  
  • Stakeholder engagement  
  • Co-design  
  • Workshop design and facilitation  
  • Digital engagement  

Communicate

We strategise, plan and deliver effective communication to help organisations reach their audiences with tailored and targeted messaging.  

  • Communication strategy 
  • Content and products  
  • Social media  
  • Corporate writing  
  • Graphic design 

 

Change

We work with organisations to empower them in change management and create positive internal and external change.  

  • Change management
  • Behaviour change  
  • Business transformation and readiness
  • Change communication and resources  
  • Program evaluation 

Train

Book now

We offer targeted and tailored training programs that empower our clients to communicate more effectively, engage with meaning, lead with confidence, and achieve their goals.

  • Engagement, communication and leadership focus
  • Build capacity and capability
  • Real-world applications

Our work

Our work reflects our reputation for effective communication, empowered change management and genuine engagement that delivers quality project outcomes for clients.

Years
+
Clients
+
Projects
K+
People engaged
Our projects

Our team

We are a creative, friendly and professional team that prioritises customer service and delivery of high-quality work.  

We build flexible teams with the right skills to deliver great work for our clients.  

Headshot for Helen Leayr
Managing Director

Helen Leayr
Adam Leayr
Director

Adam Leayr
Headshot for Ellen Samuels
Executive Manager/ Director

Ellen Samuels
Headshot for Rosie Garland
Lead Advisor

Rosie Garland
Managing Director

Helen Leayr

Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Director

Adam Leayr

Adam directs the operations of Communication Link to ensure projects are delivered on time and to the client’s financial specifications. Adam has over 15 years’ experience in web design and development which he draws on to ensure we have the right technology in place to meet client needs including managing data analytics associated with understanding extensive community or stakeholder feedback.

Executive Manager/ Director

Ellen Samuels

Ellen has spent nearly 20 years developing her skills in engagement, communication, program evaluation and education management across industry, business and government. She has been part of Communication Link’s team since 2011 and Executive Manager since 2020. Ellen is a strong leader and strategic thinker. She is passionate about ensuring her projects are accessible, equitable and authentic.

Lead Advisor

Rosie Garland

Rosie is a skilled professional with more than 15 years experience in communications, change management, media, and strategy and policy development. Rosie has led and delivered various projects across industries in the public and private sectors. She is passionate about getting communication right, particularly during change management where effective communication is key.

Our people

Our clients

We provide consultancy services in the Canberra region and across Australia to government, organisations and businesses from a range of sectors to help them achieve their goals
Transport Canberra Logo
Icon water logo
City Renewal Authority logo
Ausnet logo
Department of Defence logo
Digital Transformation Agency

Testimonials

Image of worker on Canberra Light rail line
— Alan Williams ( Chair, Hands Across Canberra )

On behalf of the Board of Hands Across Canberra I am writing to thank you for your obvious commitment in supporting our great charity by making the annual event work so professionally. Hands Across Canberra was created to encourage Canberrans to be generous at home, and we have raised over $400,000 since 2010. To have you with us for our entire journey and the level of support we generate in part reflects the public commitment you make. Helen, we value greatly your support.

— Bronwen Butterfield ( Assistant Group Manager Customer Delivery, Icon Water )

The team at Communication Link understand the unique political, business and social landscape in Canberra and are able to ensure all stakeholders are included without delaying the projects. Beyond the project specific engagement, it is essential that we establish, nurture and maintain positive long term relationships with local stakeholders and our community. Communication Link have supported us to engage with our stakeholders and the community for many years, by taking an approach that is respectful, innovative and outcome focused.

— Michael Hopkins ( CEO, Master Builders ACT )

Master Builders ACT has engaged Communication Link over many years and has participated in many workshops facilitated by them. Helen and her team are always professional, respectful and innovative. The Communication Link team can lead workshops in a variety of technical areas, and produce high quality, timely reports which add value to any project.

— David Maxwell ( Managing Director, Riverview Group )

‘Powered by people’ is an appropriate way to describe the ethos underpinning Communication Link; however, it’s also the organisation’s ‘for the people’ approach that has left a lasting impact on the 15-plus year relationship I have had with the highly skilled, thoughtful and engaged members of the Communication Link team. Thank you.

About

Communication Link works with organisations to communicate and engage with people in a meaningful way. We are a specialised consultancy with a reputation for effective communication, empowered change management and genuine engagement that delivers quality project outcomes for clients. We provide consultancy services in the Canberra region and across Australia to government and businesses from a range of sectors to help them achieve their goals.
About us
Planning reform consultation activities