Engaging First Nations communities for place-based solutions on safe digital connectivity
Communication Link is proud to have delivered change, engagement, and strategy services for the Digital Literacy Program. This has contributed to the design of a framework to deliver tailored and place-based support for First Nations communities supporting relevant and safe approaches to technology uptake Communication Link was engaged by the Department of Social Service to...
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National Multicultural Festival – business engagement
We harnessed the power of engagement and collaboration to make sure the 25th National Multicultural Festival was a commercial success for local businesses. While the National Multicultural Festival is one of the biggest events held in the Canberra City Centre each year, recently local businesses have seen a drop in sales over the three day-event...
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Impactful engagement contributes to top industry recognition for AusNet
Our tailored workshops, aimed at understanding customer priorities in the energy sector, contributed to securing the 2022 Energy Network Consumer Engagement Award AusNet is regional Victoria’s largest; energy network provider. Communication Link was engaged by AusNet to conduct a series of workshops with regional customers and small business owners to gather feedback to inform their...
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Revitalisation of the Sydney and Melbourne buildings
Delivering a three-year engagement program to involve 102 building owners and over 250 tenants in plans to revitalise these heritage-listed Canberra landmarks. The Sydney and Melbourne buildings have a unique and complex ownership structure with 102 separate titles. The historic character of the buildings is valued by Canberrans and the buildings are familiar gateways into...
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Building a new community neighbourhood through trust and connection
We are proud to support the growth of a strong community in Ginninderry - an innovative, award-winning, sustainable development on the western fringe of Canberra. Creating a new residential development is much more than bricks, mortar and landscaping. For a neighbourhood to be a success, social capital needs to be developed through meaningful connections between...
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Planning for the future of Canberra’s water resources
We have provided advisory, consultation, communication, engagement and change services to Icon Water for over 15 years. Water is an essential resource. Effective management of our water resources, with input from customers, community stakeholders and experts, leads to a sustainable, and viable city. Icon Water is the supplier of water and sewerage services for the...
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Supporting ACT Women to Return to Work
To ensure the Return to Work program continued to nurture women to navigate their return to work, Communication Link developed an evaluation framework and reporting template to engage with participants to understand their experiences and help shape the program's future. Women can face barriers in accessing training and employment when returning to the workforce. The...
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Services Australia – transitioning to a workplace of the future
Supported the delivery of flexible workplace pilots at Service Australia sites across Australia Various public and private sector organisations in Australia have adopted flexible approaches to work and activity-based working. Through the Workplace of the Future Pilot, Services Australia explored how flexible approaches may apply to the agency's unique operating and customer-focused model. Services Australia...
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Integrated health care in the ACT
Established a community panel to provide insights and perspectives to Canberra Health Services on integrated care and delivering health care services closer to where people live. The ACT Government acknowledged the need for a long-term plan across all facets of care to meet Canberra's growing population and demand for health services and facilities. Communication Link...
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ACT Wellbeing Framework
Our work to support the development of the ACT's Wellbeing Framework extends over many years. We managed the extensive community and stakeholder engagement to inform the development of the Framework and associated indicators. We delivered a strategic communication and change management project to develop the Complementary Performance Reporting model to underpin the implementation of the...
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