City Hill Ideas Exhibition
We invited Canberrans to share their ideas on how City Hill park could evolve as a valued natural space in the heart of the city. An Ideas Brief made it easy for people to develop their own designs. 69 creative designs were received from residents of all ages. A virtual gallery was created as well...
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Expanding a waste management facility
Robust engagement with community and stakeholders, framed by clear and relevant information, to support an Environmental Impact Assessment process. Effective waste management and processing is a high-demand sector. In 2020, Hi-Quality sought to expand its industrial waste management site in Fyshwick, Canberra. They had already undertaken consultation for their Environmental Impact Statement, but the consultation...
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Office Evolution Program
Communication Link developed a 10-year Change Framework for transforming Australian Defence Force offices into Activity Based Work spaces, involving new buildings and tech. The comprehensive approach, backed by extensive survey data and strategic communication, necessitates a cultural shift, focusing on work as an activity rather than a location. This will guide Defence Department changes until 2030.
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Communicating Patient Safety in Hospitals
We created a national communication, engagement, and education strategy to enhance the impact of the new Patient Safety Reporting Portal. Every year there are more than 11 million hospital admissions in over 780 private and public hospitals across Australia. Behind every admission is a patient with carers, family and friends relying on safe and quality...
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‘Mr Fluffy’ Place of Reflection at the National Arboretum
We are proud to have worked with the ACT Government to develop beautiful in-person and virtual exhibition displays on the impact of Mr Fluffy loose fill asbestos on Canberrans. In 2022, Communication Link was engaged to review community feedback and design exhibition information and displays for a Place of Refection located within the National Arboretum...
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Kippax Group Centre community hub
Delivering genuine stakeholder-led design to plan for a new community hub A new Kippax Community Hub is part of the ACT Government’s plan to meet the future needs of the West Belconnen community. Communication Link was engaged by AMC Architects to deliver an engagement program to inform a genuinely consultation-led concept design and explore potential...
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Maximising collaborative practices in Murray-Darling Basin projects
Balancing water use within the Basin Plan to meet both legislative and engagement requirements. Communication Link partnered with Bluegrass Consulting to develop a comprehensive Stakeholder Engagement Plan in support of two critical Basin Plan projects that sought to optimise water use within southern NSW National Parks. Engagement needed to balance the diverse views of stakeholders...
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Garden city cycle route
We developed and implemented a comprehensive communication and engagement, strategy to help shape the Garden City Cycle Route. Communication Link was engaged to develop and implement a comprehensive engagement program for the development of the Garden City Cycle Route's final design. The project establishes a secure cycling pathway in inner north Canberra, connecting suburbs east...
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Woolworths Marsden Park
Communication Link partnered with Woolworths for a 4-week engagement, gathering 600+ responses on establishing a Woolworths in Marsden Park. Communication Link was engaged by Woolworths to develop and execute a four-week engagement program with the aim of gathering insights and intel from local residents on establishing a full-size Woolworths supermarket in Marsden Park Our comprehensive...
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Kingston Arts Precinct
Leading a people-first and place-led approach to the development of a world class arts hub in the ACT. Communication Link has delivered engagement services since 2022 to support planning for the new Kingston Arts Precinct. The new precinct will be the main visual entry point to Kingston Foreshore, a popular dining and residential area which...
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