Impactful engagement contributes to top industry recognition for AusNet
Our tailored workshops, aimed at understanding customer priorities in the energy sector, contributed to securing the 2022 Energy Network Consumer Engagement Award AusNet is regional Victoria’s largest; energy network provider. Communication Link was engaged by AusNet to conduct a series of workshops with regional customers and small business owners to gather feedback to inform their...
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Planning for the future of Canberra’s water resources
We have provided advisory, consultation, communication, engagement and change services to Icon Water for over 15 years. Water is an essential resource. Effective management of our water resources, with input from customers, community stakeholders and experts, leads to a sustainable, and viable city. Icon Water is the supplier of water and sewerage services for the...
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Evoenergy consumer engagement
Since 2014 Communication Link has worked with ACT's energy network provide to engage consumers in the energy sector Working as active partners of the Evoenergy team, we developed a strong understanding of the business, the technical and scientific advice underpinning operations, the political drivers and impacts to consumers in this transforming market. Through this understanding,...
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Defence Innovation Hub
Extensive stakeholder engagement informed an important reshaping of the Defence Innovation Hub Communication Link worked with the Defence Innovation Hub to create a communication and engagement strategy to showcase the Hub as a supporter of innovation in Australian's defence industry. To inform the reshaping of the Innovation Hub, it was important to understand the views...
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First Nations co-design
Developed a co-design process to ensure a culturally-led approach to managing the site of Bennelong's grave. Bennelong was a warrior and peacemaker. He is known for taking the path of a diplomat and envoy for the Gadigal people to the invaders in the area now known as Sydney. Bennelong's grave was an underwhelming and little-known...
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New website for North Coast Community Housing
North Coast Community Housing needed a website update the that highlighted their community values while being user-centred for team members and site visitors. North Coast Community Housing provides outreach services to diverse members of the community. Their website is an important central point of information, access and truth for stakeholders that had become out of...
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Schools Unique Student Identifier
We supported the Australian Government, Department of Education to deliver communication, engagement, and change management activities as part of a national reform to extend the unique student identifier from tertiary education to kindergarten. The Department of Education committed to extending the Schools unique student identifier as part of reforms agreed to by Federal, State and...
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ACT Wellbeing Framework
Our work to support the development of the ACT's Wellbeing Framework extends over many years. We managed the extensive community and stakeholder engagement to inform the development of the Framework and associated indicators. We delivered a strategic communication and change management project to develop the Complementary Performance Reporting model to underpin the implementation of the...
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