Course overview

"The session was amazing it took away a fear of online delivery."
(Participant feedback, 2024)

Are you struggling to make your online workshops as dynamic and engaging as in-person sessions?

In today's online engagement era, the ability to conduct engaging and impactful online workshops is not just an advantage—it's essential. This course equips professionals with the skills to create dynamic digital experiences, using the latest tools and strategies to foster interactive, inclusive, and effective online interactions.

Who is this best for?

Open to all professionals interested in enhancing their online workshop and meeting facilitation skills. There are no pre-requisites.

Course type and structure

  • Online (Hybrid not offered)
  • Half-day session
  • Booking required


  • No specific pre-requisites for online tools.
  • A curated list of digital engagement tools will be shared.
  • Demonstrations on the use of a collaboration platform for real-time participant interaction.

Key topics

The toolbox - dive into a variety of digital engagement tools, exploring their functionalities to choose the right one for your needs.

The blueprint - learn to craft structured and captivating online workshops, from setting objectives to adapting in-person content for the digital sphere.

The guide - master online communication and facilitation techniques to foster lively discussions, boost participation, and maintain a positive virtual environment.

The bridge - tackle common online participation hurdles, including technical glitches and engagement drops.

The compass - embrace inclusive practices to make every participant feel valued and connected, enhancing the effectiveness of your digital engagement.

Interactive activities

  • Hands-on tool exploration.
  • Group exercises for online workshop design.
  • Role-playing to navigate participation challenges.
  • Collaborative conversion of an in-person workshop to an online format.

Wrap up

  • Recap of essential insights and methods.
  • Collective reflection on applications in real-world scenarios.
  • Opportunity for participant feedback.

Learning Outcomes

Participants will learn to:

  • Select and apply digital engagement tools with precision.
  • Design online workshops that captivate and achieve objectives.
  • Seamlessly transition in-person content to the virtual setting.
  • Excel in online communication and facilitation.
  • Navigate and neutralize participation barriers for a smoother digital experience.


The course aims to:

  • Introduce a spectrum of digital engagement tools.
  • Guide the creation of compelling online workshop structures.
  • Facilitate the transformation of in-person workshops for online delivery.
  • Enhance online facilitation techniques for better participant engagement.
  • Provide strategies to overcome common digital participation obstacles, ensuring no participant is left behind.

Next courses

Half day courses for 2024:

  • Thu 5 September - 1.00pm - 5.00pm
  • Tue 10 September - 1.00pm - 5.00pm


$365.00 per participant (ask us about our discounts for multiple course or group bookings)

Course registration

Trainer profile

Headshot for Ellen Samuels

Ellen has twenty years’ experience in communication, stakeholder engagement and education across a range of industry and government programs.

Ellen specialises in delivering digital engagement that ensures diverse audiences feel heard and understood no matter the delivery method. Her experience includes supporting the disability community to have a voice on voluntary assisted dying legislation in the ACT, empowering women to return to work as part of the ACT Government's Women's Return to Work program, and helping Department of Defence staff create more engaging online meetings.

A strategic thinker, Ellen is highly experienced in preparing and delivering communication and stakeholder engagement and was at the forefront of adopting digital technology in the face of the COVID19 pandemic.

Bringing a unique blend of technical acumen and strategic thinking to the forefront, Ellen draws on her experience working with diverse industries, seamlessly combining theoretical insights with practical, hands-on exercise. Her expertise ensures you and your team as participants will not only understand the intricacies of digital engagement but will be able to immediately apply them to enhance your online engagement approach.